Diagnostic Alert: Missing firmware, no definition alert
Potential Symptoms
- Potential poor image quality. As the PLR/Mod is not operating correctly, video is likely not being played correctly or at all on the modules connected to the PLR.
IDM / System Health Events
- Missing firmware on Mod
- Module is not displaying firmware version in Diagnostics
- Missing firmware on PLR
- Missing Definition on Mod
Environment
- Product: System Health, IDM
- Component: Mod, PLR
- Control System: Venus Control Suite
Cause
- Module / PLR is not reporting firmware version to Diagnostics.
Resolution
- Bootload the appropriate firmware for the display.
- Power cycle module/ PLR.
KB ID: DD2688843
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