Pro Swim software isn't detecting Omni Sport 2000 console.

Symptoms

  • Pro Swim software isn't detecting Omni Sport 2000 console.
  • Communication port indicator LED in Pro Swim software is yellow and not green.
  • Correct com port is selected in the Pro Swim software per what it's assigned in device manager.

Environment

  • Omni Sport 2000
  • Pro Swim

Cause

  • Serial cable coming from the computer with Pro Swim software is plugged into the Results Port rather then the Expansion Port (J4) on the Omni Sport 2000 console.

Resolution

  • Plug the Pro Dive software serial cable into the "Expansion Port" (J4) on the Omni Sport 2000 console.

KB ID: DD2672405


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