Diagnostics: Over temperature event on VIP, Hardware failure

Symptoms

  • Temperature reading on the VIP reads 100 Celsius or 212 Fahrenheit or higher.
  • Internal operating temperature of the VIP is high.
  • DMP-8065 external fan is plugged in and operating

IDM / System Health Event(s)

  • Over Temperature alert on DMP/VIP.

Environment

  • Product Family: Billboards
  • Product: DB-6400
  • Component: VIP-5160
  • Control System:

Cause

  • Hardware failure.

Resolution

  • Replace DMP-8065.

KB ID: DD2614994


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