Receive error "1152:Error extracting to the temporary location" during Venus 1500 v4 installation, bad copy from previous install in temporary files.

Potential Symptoms

• When trying to install Venus 1500 v4, receive error "1152:Error extracting to the temporary location"
• Venus 1500 v4 - InstallShield Wizard 1152: Error Extracting C:'pathway' to the temporary location
  

Environment

• Product Family: Software
• Product:
• Component:
• Control System: Venus 1500 v4.17

Cause

• The temporary files location has a bad copy already from a previous install of v4.

Resolution

•  Download and run the most recent version of Venus 1500 v4 from http://www.daktronics.com/en-us/support/venus-1500/download.

For temporary operation

1. Click Windows Start Menu -> All Programs -> Accessories -> System tools -> Disk Cleanup.
2. Allow scan to finish.
3. Check/Select all listed items to clear. (Especially Temporary files)
4. Click Ok.
5. Click Delete Files.
• Allow Process to finish before continuing with the software install
6. Run the software setup.exe again.
• If the issue does not resolve, contact your IT Department to verify your network permissions or continue to Step 7
7. Click Windows Start Menu.
• Windows XP - Click Run
• Windows Vista/7 - In the Search programs and files type, Run and click Run at the top of the menu.
8. In the Run box, type %temp%
9. Click Ok. This will open your Temporary Files folder.
10. Select ALL or highlight files/folders listed.
11. Click Delete on keyboard.
• It is ok to delete all these files and folders, due to they are only temp files.
• Some files/folder may not delete, you will get a prompt The action cannot be completed because the files are open in …, just click Cancel. This is ok that you can't delete all the files/folders.
12. Run the software setup.exe again.