DSTI Errors After Updating DakStats and DSTI, Jeterr.chm Error

Symptom

  • Getting errors in DSTI after updating DakStats Baseball and DSTI.
  • Getting Jeterr.chm error in DSTI.

Environment

  • Daktronics Scoring and Timing Interface (DSTI)
  • DakStats

Cause

  • During DakStats update, the seasons.mdb file is not always getting updated, making the Season databases remain out-of-date.  DSTI requires up-to-date databases.
  • DakStats Database is corrupt.

Resolution​

  1. Close both programs.
  2. If using Windows XP, go into C:\Program Files\Daktronics\DakStats(R) Baseball\
    • If using Windows 7, go into C:\Program Files (x86)\Daktronics\DakStats(R) Baseball\
  3. Delete Seasons.mdb
  4. Using the Add/Remove Software module (XP) or the Programs and Features module (WIN7) in Control Panel, right-click on DakStats and select Repair.


  5. Open DakStats, update all DakStats seasons.
  6. Open DSTI if it is not already running.
  7. Verify proper operation.

 

Training Video on YouTube
 

KB ID: DD2243579


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.