Daktronics

DSTI Errors After Updating DakStats and DSTI, Jeterr.chm Error

Potential Symptoms

  • Getting errors in DSTI after updating DakStats Baseball and DSTI.
  • Getting Jeterr.chm error in DSTI.

Environment

  • Daktronics Scoring and Timing Interface (DSTI)
  • DakStats

Cause

  • During DakStats update, the seasons.mdb file is not always getting updated, making the Season databases remain out-of-date.  DSTI requires up-to-date databases.
  • DakStats Database is corrupt.

Resolution

  1. Close both programs.
  2. If using Windows XP, go into C:\Program Files\Daktronics\DakStats(R) Baseball\
    • If using Windows 7, go into C:\Program Files (x86)\Daktronics\DakStats(R) Baseball\
  3. Delete Seasons.mdb
  4. Using the Add/Remove Software module (XP) or the Programs and Features module (WIN7) in Control Panel, right-click on DakStats and select Repair.


  5. Open DakStats, update all DakStats seasons.
  6. Open DSTI if it is not already running.
  7. Verify proper operation.

 

Training Video on YouTube
 

KB ID: DD2243579

DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.  

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.