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DMP 7000 or DSTI mouse jumping all over the monitor
Symptom
Mouse doing erratic movements when no one is touching it, could be popping up menus randomly.
Environment
All Sport 5000
Any computer getting data from the All Sport, most likely DMP-7000, Venus 7000, or DSTI computers
Cause
All Sport 5000 data is being recognized by Windows Operating System as a Microsoft Serial Ball Point Mouse.
Resolution
Go to Device Manager and disable the Microsoft Serial Ball Point Mouse under the category of "Mice and other pointing devices".
Alternate resolution: if mouse pointer continues to move too erratically to gain control for disabling "Microsoft serial ballpoint" in Device Manager
Ensure All Sport power is turned off and disable auto start function in the registry file using the following file path and settings:
Start/run/regedit/sermouse/start/right click/modify
value data 4
Hexadecimal
KB ID: DD2124841
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: Use of this content may void the equipment warranty, please read this
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