Printer not printing after paper replaced, Paper installed backwards.

Potential Symptoms

  • Just replaced the Omni Sport 2000 printer paper and it is not printing.

Environment

  • Product:
  • Component: Thermal printing paper (SF-1034; THERMAL PRINTER PAPER, 58MM WIDE X 165 FT LONG)
  • Control System: OmniSport 2000

Cause

  • Printer paper is installed in the printer backwards, thermal paper will only print on one side.

Resolution

  • Flip paper around and try printing again, the shiny side should be up.

KB ID: DD2014160


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