Galaxy (AF-3500 series) display is flickering intermittently

Potential Symptoms

  • Display is flickering intermittently.
  • Display will strobe, may happen on primary side only .

Environment

  • Product Family: Message Displays
  • Product: AF-3500, AF-3550
  • Component: M3 controller configuration
  • Control System: Venus 1500

Cause

  • Wrong configuration. 
    • May be due to a power outage or surge causing the display to lose or corrupt it's configuration file.

Resolution

  • Fix display configuration using the M2Config utility.

KB ID: DD2010413


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