Unable to connect to RC-100 Base Station, Low Signal strength

Symptom

  • Unable to connect to the RC-100 Base Station.
  • RC-100 can connect, but at a reduced range.
  • Multiple RC-100s unable to connect to Base Station.
  • RC-100 handheld shows Low Signal Strength press clear to enter configuration.

Environment

  • Product Family: Sports Product, Digit and Price Displays
  • Product: Wireless scoreboard
  • Component: RC-100 with Base Station, FLR-500
  • Control System: RC-100 handheld remote

Cause

  • Base Station is not communicating to RC-100 handheld.

Resolution

  • Replace Base Station.

KB ID: DD2010173


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