Primary-Mirror setup, One side is playing messages while the other side is blank or garbled

​Potential Symptoms

  • Primary side playing content. Mirror side blank or garbled/distorted.
    • Power cycling sign may temporarily resolve or vary the above symptoms.
  • One row on mirror display is garbled / distorted.

Environment

  • Product Family: Message Displays
  • Product: Galaxy, Primary-Mirror Setups
    • AF-3200, AF-3220, AF-3400, AF-3700, AF-3501 (M2)
  • Component: Interconnect equipment (QC cards, Interconnect cable)
  • Control System:

Cause

  • Interconnect Cable has failed.

Resolution

  • Replace Interconnect cable.

KB ID: DD1990253


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