Diagnostics: Too Bright at Night Occurring During the Day Time Hours

​Symptom

  • Diagnostics reports a "Too Bright at Night" error during the daytime, not during the overnight hours at the display.

IDM / System Health Event(s)

  • Too bright at night

Environment

  • Product Family: Software
  • Product: System Health, IDM
  • Component: Controller, VIP
  • Control System: outdoor displays

Cause

  • Display is registered to the wrong time zone/city in Diagnostics.

Resolution

  1. In IDM click on the "Display" drop down menu.
  2. Then select the "Settings" menu.
  3. Verify that location is set  to the town that the display is physical located.
    • If incorrect updated to the correct town.
      • If the town is not know, it can be found in Dakinfo customer search.
  4. With the correct town in place, click the "submit" button at the bottom of the page to save the changes.

KB ID: DD1985560


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