RV50 4G Cellular Modem: What do the LED indicators on an RV50 4G Cellular Modem mean?

Topic

What do the LED indicators on an RV50 modem mean?

Environment

Product:
Components: Sierra Wireless RV50
Control System: Message Displays, Billboards

The information below can also be found in the Quick Installation Guide - DD3486291

Steps

Power

LED Color/Pattern		Description
Off		No power or input voltage > 36 VDC or < 7 VDC
Solid Green	Power is present
Green with Amber Flash	Power is present and the gateway has a GPS fix
Solid Red	Standby mode
Flashing Green	When pressing the reset button, flashing green indicates when to release the reset button to reboot the gateway
Flashing Red	When pressing the reset button, flashing red indicates when to release the reset button to reset the gateway to the factory default settings

Signal

LED Color/Pattern		Description		LED Power Saving Mode
Solid Green		Good signal (equivalent to 4-5 bars)		Off
Solid Amber	Fair signal (equivalent to 2-3 bars)		Off
Flashing Amber	Poor signal (equivalent to 1 bar) If possible, move the gateway to a location with a better signal
Flashing Red	Inadequate (equivalent to 0 bars) Move the gateway to a location with a better signal

Network

LED Color/Pattern		Description		LED Power Saving Mode
Solid Green		Connected to an LTE network		Off
Solid Amber	Connected to a 3G or 2G network		Off
Flashing Green	Connecting to the network
Flashing Red	No network available
Flashing Red/ Amber	Network Operator Switching is enabled, but the gateway is unable to locate the required firmware. For more information, refer to the ALEOS Software Configuration User Guide (Admin chapter) Activity

Activity

LED Color/Pattern		Description
Flashing Green		Traffic is being transmitted or received over the WAN interface
Flashing Red	Traffic is being transmitted or received over the serial port. This behavior only appears if the RV50 is configured to display it. For more information, refer to the ALEOS Software Configuration Guide (Serial chapter)
Flashing Amber	Traffic is being transmitted or received over both the WAN interface and the serial port. This behavior only appears if the RV50 is configured to display it. Refer to the ALEOS Software Configuration Guide (Serial chapter)

All

Green LED Chase		Radio module reconfiguration/firmware update or Network Operator Switching is in progress
Amber LED Chase	ALEOS software update is in progress

KB ID: DD4553911

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