DXTR will not open, unknown error.
Potential Symptoms
- DXTR throws unhandled exception/unknown error when trying to start it.
- DXTR log (c:/programdata/daktronics/dxtr) shows "Unhandled exception. The type initializer for 'Daktronics.Sports.DXTR.Properties.Settings' threw an exception.. Root element is missing. (C:\Users\V7000\AppData\Local\Daktronics,_Inc...".
This product is support only thru April 2023 See: Discontinued Products Resources
To configure social media feeds, see:
Data Studio: How do I upgrade from DXTR Data Sources
Data Studio: How do I upgrade from Venus Control Suite Data Sources
Environment
- Product Family: DakStats
- Product: DXTR
- Component: DXTR
- Control System:
Cause
- Old version folders causing new version to not generate its own folder (e.g. 1.2.7 has a 1.2.6 folder).
Resolution
- Move or delete old folders.
- When DXTR is launched it will generate a folder for its current version.
- Reconfigure input/output settings.
KB ID: DD4309143
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