Temperature is showing as DC on sign; DMP lock up
Potential Symptoms
- Temperature reading is showing up as DC on the sign.
- DMP and VIP web config both show the temp sensor peripheral status as Disconnected.
Environment
- Product Family: Message Displays
- Product: GS6
- Component: DMP-5000
- Control System: Venus Control Suite (VCS)
Cause
-
Unknown, DMP lockup.
Resolution
- Reboot the display by resetting from VCS, DMP web configuration page, or by shutting off the circuit breaker to power cycle it (make sure to leave off for 45+ seconds before turning back on).
KB ID: DD4288241
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