Venus Control Suite thumbnail does not appear as the saved version in Content Studio does, San Serif 5 & 6 font issue
Potential Symptoms
- Venus Control Suite (VCS) text in thumbnail appears different from the saved version in Content Studio.
- VCS text in thumbnail does not appear to be the same font as saved in Content Studio (e.g. may be saved as San Serif 5 or San Serif 6 but appears in the thumbnail as Arial font).
- VCS text in thumbnail does not have the same uppercase and lower case characters as saved in Content Studio.
- VCS text in thumbnail appears shifted from where the text box was in Content Studio.
- VCS Content Studio shows the font selector box accurately but portrays the incorrect font size in the font size box when San Serif 5 or San Serif 6 are selected.
Environment
- Content Studio
- Venus Control Suite Daktronics Hosted (VCS DHS)
Cause
- San Serif 5 or San Serif 6 font issue.
- When selecting these fonts, the font size and spacing is not adjusting accordingly for the thumbnail.
- Web browser caching an old thumbnail instead of updating to new version
Resolution
- Clear web browser cache
Work Around
- Use an alternate font for text of this size.
- See the following for recommended fonts/practices: Daktronics Best Practices for LED Display Content.
KB ID: DD3534913
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