Cannot line map one or more displays, Incorrect line to line cable installation

Potential Symptoms

  • Cannot line map one or more gas price displays but can change price.
  • Displays that will not line map do not change price until after the display has left price editing mode.
  • The hardware address of the displays may show AFF or may appear backwards.
    • A.63, A.62, A.61..... instead of A.00, A.01, A.02....

Environment

  • Product: FL-3000/4500
  • Component: Signal routing, Driver addressing
  • Control System:

Cause

  • Signal (line to line) cable is not installed properly.
    • Drain cable is not installed.
    • Drain cable is on the J10 side instead of the J9 side.
    • J9 and J10 cables are in the wrong location.

Resolution

KB ID: DD3404336


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