Daktronics

Unable to publish message, "File size cannot be accommodated"; Corruption

Potential Symptoms

  • Venus shows "File size cannot be accommodated" when trying to publish message to display.
  • When connected in M2Config, the file may show up under the File Transfer tab as a .tmp file.
  • Memory on controller has been cleared and defragged, and shows more than enough memory for the file size.

Environment

  • Product Family: Software and Controllers
  • Product: AF-3500
  • Component:
  • Control System: Venus 1500 v4

Cause

  • Corrupt message and/or file name.

Resolution

  1. Open file in Content studio, and 'save as' with a new file name.
  2. It is a good idea to clear the displays memory before publishing the new file name.
  1. Publish content with new file name.

KB ID: DD3249742

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