Can ping VFC-3000 but DFTP won't connect

Potential Symptoms

  • Can ping VFC-3000 but DFTP won't connect

Environment

  • Product:
  • Component: VFC-3000
  • Control System: DFTP (Daktronics File Transfer Protocol

Cause

  • Controller IP Port is not set to default in VFC-3000 communications configuration.

Resolution

  • Set Controller IP Port back to default in VFC-3000 communications configuration. 
    • Contact Daktronics Technical Support if default port is unknown.
  • NOTE:  If port other than the default is necessary to daily operations of display, then Controller IP Port should be restored to original value when finished using DFTP to perform file transfer.

KB ID: 000011026


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