Content looks different on display, content box not sized properly.
Potential Symptoms
- Content is appearing different on the display, than how it looks in Content Studio edit page or in preview.
- Text, content of a data feed, or RSS is all affected similarly.
- Text line is in the wrong location, overlapped, or missing on display. Might appear like this:
- One or multiple text boxes in layout, possibly not sized correctly:
Environment
- Product Family: Message Centers
- Product: AF-3500, AF-3550, AF-3700, GPR (Revolution), GP3, GP4, GS6, GC6, DB-5000, DB-6000, DB-6400
- Component: Content Studio (text box, data feed, RSS feed)
- Control System: Venus Control Suite (VCS), Venus 1500 v4
Cause
- The text (or content) box was not aligned or sized properly.
Resolution
- Resize boxes, or Re-create the message from scratch.
- Limit the number of Textboxes to avoid confusion.
- Verify there are no extra or unwanted spaces or return lines. See: Content or line of text on display is shifted, DD2806829.
- Verify the textbox alignment and text justification is set properly.
Related Resources
- Venus 1500 Control Software Training page on our Website, with helpful videos.
KB ID: DD3052799
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