Daktronics

Unable to Communicate to display; Faulty driver J16 communications port

Potential Symptoms

  • No communication to sign.
  • Unable to change prices.
  • Display not responding to remote.
  • DS1 LED on driver for the Comm port (J16) status is not lighting or is steadily lit.
    • Normal operation when communication is detected is for the DS1 LED to blink or flash.

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-3000, 4500
  • Component: Driver J16 Communication input
  • Control System: 

Cause

  • Bad J16 communication input port on driver.

Resolution

  1. Replace driver.
  2. Synchronize the remote. How do I Sync the Key Fob to the FL-3000/4500 Gas Price Display? DD2371987
  3. Re-address the drivers. How do I set the display line numbers on FL-3000/4500 Gas Price Displays using a Key Fob? DD2374801

Work Around

  1. Swap driver with another on site.
  2. Synchronize the remote.
  3. Re-address the drivers.

KB ID: DD2896272

DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.