Receive "An error occurred while logging in. No end point listening..." while opening Venus 1500, Venus 1500 not registered.
Potential Symptoms
- When trying to open up Venus 1500, I am getting:
- An error occurred while logging in. There was no endpoint listening at net.pipe://localhost/Daktronics/Nucleus/V1500EventsService that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
- Receiving Trial Version is expired.
- Checking Nucleus Server Error Logs shows:
Failed to load CommonPlayer add-in: Software license does not exist or has expired. Error code 37
Environment
- Product Family: Software
- Product:
- Component:
- Control System: Venus 1500 V4
Cause
- Venus 1500 was previously installed on computer and then removed, or trial version has expired.
Resolution
- Update to the latest version follow: How Do I Update or Download Venus 1500 V4 software?, DD1993540
- Note - If utilizing 56K Dialup communications you will need to utilize Venus V4.19.2
KB ID: DD2802943
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