"An installation package for the product Microsoft SQL Server 2008 R2 Native Client cannot be found", Corrupt or outdated SQL Server Native Client R2

Potential Symptoms

  • When installing Venus 1500 v4 receive an error during the SQL Install:
    • The installation of Microsoft SQL Server 2008 Express SP3 (x86 & x64Wow) - Nucleus has failed. Setup will now exit.
    • 1-14-2013 2-08-57 PM.jpg
  • The Microsoft SQL Server Bootstrap summery log shows the following error:
    • Log file found at C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log
        • Choose the folder with the latest date and open the Summery.txt
    • An installation package for the product Microsoft SQL Server 2008 R2 Native Client cannot be found. Try the installation again using a valid copy of the installation package 'sqlncli.msi'.

Environment

  • Product: 
  • Component: Microsoft SQL Server 2008
  • Control System: Venus 1500 v4

Cause

  • The currently installed Microsoft SQL Server Native Client R2 is corrupted or out of date and is preventing the Venus 1500 v4 installer to install the SQL Server 2008.

Resolution

  1. Uninstall the Microsoft SQL Server 2008 following: How to remove/uninstall SQL Server 2005, 2008 or 2014., DD3522855.
  2. Re-run the Venus 1500 v4 installer setup.

KB ID: DD2606822


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