RTD Info from DXTR is Not Updating on the Display
Potential Symptoms
- The RTD information from DXTR is not updating on the display.
- The information is staying the same and does not change.
This product is support only thru April 2023 See: Discontinued Products Resources
To configure social media feeds, see:
Data Studio: How do I upgrade from DXTR Data Sources
Data Studio: How do I upgrade from Venus Control Suite Data Sources
Environment
- Product: Galaxy
- Component: DXTR
- Control System: DXTR (Dexter)
Cause
- The computer running DXTR is turned off or has been logged out of.
- DXTR needs to be running in order for the display to continually update.
Resolution
- Computer must remain on and logged into so that DXTR software can continue to run properly.
- Restart the computer and then reopen the DXTR software upon reboot.
KB ID: DD2584669
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