'Cannot generate SSPI context.' when trying to install Venus 1500 v4 or Microsoft SQL Server 2008 after receiving a SQLCMD Error Code: 1

Potential Symptoms

  • May receive the possible error:
    • SQLCMD returned error code:
    • This error will point you to Log file: C:\Program Files\Daktronics\Nucleus Server\Logs\Install\Nucleus Database (dbo) v1.l
    • 2-1-2013 12-30-56 PM.png
  • In the error log you will see the following error: Sqlcmd: Error: Microsoft SQL Server Native Client 10.0 : Cannot Generate SSPI Context
    • 1-28-2013 5-54-32 PM.png


Environment

  • Venus 1500 v4
  • Vanguard
  • Windows 7 or Windows XP
  • Microsoft SQL Server 2008

Cause

Please review Microsoft Article linked below in the work around for the cause.

Resolution

Step 1: Disconnect computer from the Network and try installing Venus 1500 v4\Vanguard again.

  • Make sure the computer is not plugged into any Ethernet or connected to a Wireless Network.
    • If a computer is not connected to a Ethernet or Wireless Network, in rare cases, the computer needs to be connected to the Domain to install the SQL Server 2008.
  • You do not need to be connected to the internet to install Venus 1500 v4.
    • If removing computer from the network does not resolve the issue, proceed to step 2.

Step 2: Change the SQL Server Protocols.

Work Around

The below work around should not be performed by any Daktronics Support Technician. We also do not support or troubleshoot if the work around do not resolve the issue or breaks the computer. Proceed at your own risk.

  • Option 1: User will need to work with their Computer IT Department on trying to resolve the security issue. Please view the below Microsoft Article on the related issues:
  • Option 2: If the resolution or work around does not resolves the issue, either a System Restore or a Reformatting of the Windows Operating system may be required.

KB ID: DD2476630


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