Receiving error SOAP Security negotiation failed. See inner exception for more details
Potential Symptoms
- When launching the Venus software get a prompt for a username and password, Upon entering a password, you receive error:
- SOAP security negotiation failed. See inner exception for more details.
- Issues might start with opening messages/presentations from the Content Tab and then progress to issues when launching the Venus software (i.e. might receive errors when trying to open content messages in Content Studio).
Environment
- Venus 1500 V4
- SQL Server (NUCLEUS) service
Cause
- The Microsoft SQL Server may not be started properly or set to Local System.
Resolution
- Restart the SQL Server (NUCLEUS), Daktronics Fusion (if present) and/or Daktronics Nucleus.
Follow article on how to start the services: How do I start, restart, or stop the V4 or SCS supporting computer services?
If you receive an error 5023 when starting the SQL Server (NUCLEUS) please see: Receiving error 5023 when trying to start or restart the Microsoft SQL Server 2005, 2008, and 2014 SP2 for Venus 1500 v4 for more information.
KB ID: DD2468041
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