Daktronics

Content Studio: Unable to save presentation, file size is too large, Venus 1500 v4

Potential Symptoms

  • Unable to save presentation in Content Studio that is 1.2 MB in size.
  • When moving messages from one computer to another computer via thumb/flash drive, some of the formatting is not being brought over when importing the message; particularly running time duration of particular text boxes and images.
  • When moving messages from one computer to another computer via thumb/flash drive, receive the following error/alert when importing/saving messages in Content Studio:
    • The presentation exceeds the max file size supported by the display.
      You can continue to save the presentation, but you will not be able to send it to the display.
      Do you still want to save the presentation?

Environment

  • Product:
  • Component: Content Studio
  • Control System: Venus 1500 V4

Cause

  • Message was created on a previous version of Venus 1500 and/or incorrect configuration for the display in Venus (e.g. RGB 32K vs 68 billion colors).
  • Video that was imported into Content Studio is larger than the file size limit for the display. Or, the presentation has too many videos, graphics, or data within the presentations file size limitations.
  • The chart below shows the display memory for different display types.  Total display memory is shared for firmware, presentations, schedules, fonts, system files, etc.
    Presentation File Size.jpg

Resolution

  1. Update the version of Venus 1500 on the original computer on which the message was created to the latest/same version as the new computer.
  2. Resize video or shorten video using the timeline or import window cropping.  See Venus 1500: How can I reduce a video's duration in V4 / Content Studio?  on how to edit video length during importing.

KB ID: DD2292243

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