DCGI: An entry with the same key already exists
Potential Symptoms
An entry with the same key already exists.
For alternate solutions, please contact professional services https://www.daktronics.com/en-us/markets/sports/services
Environment
- Product Family: Sport Software and Controllers
- Product: Daktronics Character Generator Interface or DCGI Version 1.3.2.0
- Components: Chyron CG
- Control System: Multiple machines running DCGI
Cause
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OTF file likely a copy of another working OTF file and the dataFile and templateFile values have not yet been changed, meaning there is already another OTF with the same dataFile value. The duplication of dataFile names leads to the dialogue error pictured above.
Resolution
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Select the output and checking which one(s) fail to load the output that will give you an idea of where to start.
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The example above should have drop down locations of the OTF file, but if it does not, go to Step 3.
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Locate the location of the files by searching through C:\Documents and Settings\All Users\Application Data\DAKTRONICS\DCGI\DakStatsBaseball\Name of Output\
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Inside the 311800 file the DataFile and template file are listed as 311900 and 3119 which are the same entries in the actual 311900 file.
- Save changes and/or replace file with corrected file.
KB ID: DD2252761
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