How to update firmware on a VIP-4500

Potential Symptoms

Update firmware on a VIP 4500

Environment

  • Product Family: Video Processor
  • Product: VIP-4500, VLink-4500, DMP-7000
  • Components: 
  • Control System: DMP-7000

Resolution

IMPORTANT PRELIMINARY NOTES
  • Multiple physical reboots to the VIP-4500 during updating process is required.
  • Allot at least 1 hour per VIP
  • Best to perform with at least 2 days prior to next event if possible.
  • Not recommended, but if physical access is not possible it would be required to have a running iBoot to complete the update remotely. 
  • Instructions for VIP-4400 updates can be found at How to update firmware on a VIP-4400, DD3189988.
STEPS
  1. Save V-Link configuration Settings for all 4 channels (How to save configuration for VIP, DD2036611).
  2. If the VxPort is being used with the V-Link, these VxPort settings will not save in the VLC file (Mini VxPort, Settings needed to save and send, DD2162055).
    • If the VIP was sent in and resistor update was applied a label should have been put on the VLink indicating the hardware / resistor update was done.
    • Has Resistor Update: For VIP 4500, "Rev 10" or greater on the label.

      4500 plates.jpg
  3. Contact Daktronics Technical Support to Proceed with update

KB ID: DD2150691


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