Maintenance: How do I optimize my Daktronics local control system?

Potential Symptoms

Maintain or optimize my Daktronics computer -Recommendations for Local or On Premises systems

Environment

  • Product: local control room computers - Digital Media Players, Video Processors
  • Components: DMP-7000, DMP-8000, Show Control, DSTI
  • Control System: Show Control

Cause

Resolution

Anti-virus/Anti-spyware on a Daktronics System

  • Maintaining anti-virus and anti-spyware software on control, timing and scoring system computers may help avoid malfunctions and security concerns. This software should be kept up-to-date with current virus and spyware definitions and a full system scan should be performed on at least a weekly basis.
  • Approved anti-virus software can be found here: What anti-virus software is recommended or supported on Daktronics supplied computers?

Firewalls

  • It is critical that the firewall settings on any computer in your digital sign network are not changed after they are configured during installation. Incorrect firewall settings may cause malfunctions including, but not limited to, the inability of user stations to communicate with player computers or displays.

Updates

Backup Procedures

Other

  • Daktronics control systems are for display operations only.  The following can adversely affect the operation of these control systems:
    • checking personal email
    • browsing the web
    • downloading files or installing unauthorized applications
    • instant messaging
    • playing games, etc.
  • Additionally, Daktronics recommends not installing the control system on Windows® domains, as domain policies can adversely affect the performance of the control system. 
My display has been damaged by a disaster, vandalism, accident, animals/insects, or extreme weather.

KB ID: DD2147967


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