Unable to create playlist in schedule mode when clicking Add

Potential Symptoms

  • Unable to create a new playlist Venus 1500 v4

Environment

  • Venus 1500 (4.14.2)
  • Windows 7
  • Schedule view

Cause

  • Unable to populate a playlist when selecting "Add"
  • Current schedules not showing on calendar
  • No updates to computer or software since last working that are known about
  • Retrieved schedule from display, still did not show on calendar
  • No errors in V15.log, System.log, Event Viewer

Resolution

  • Ran repair of Venus 1500
  • Playlists now show, and Add function working
Related article: DD2040821


KB ID: DD2121191


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