Galaxy Message Center, Controller being installed has garbled content displaying
Potential Symptoms
- Controller being installed has garbled content displaying.
- Example: Vertical row of LEDs stay on Primary/Mirror.
Environment
- Galaxy
- AF-3150, AF-3160, AF-3165, AF-3180, AF-3190, AF-3197, AF-3200, AF-3220, AF-3400
- Electronic Message Center (EMC) or Board (EMB), Marquee, Readerboard, Display
- M2 Controller based products
- Controller has just been installed into display.
Cause
- Controller ribbon cable outputs are in wrong locations. J13 and J14.
Resolution
- Plug the Ribbon cables into the correct locations on the controller board.
- The top line of modules should connect to Line 1 on the controller.
- The 2nd line of modules should connect to Line 2 on the controller.
- Continue this process for as many lines on the display as needed. See below for a detailed picture of the controller jack layout.
Notes: The Line 1 jack will always be labeled with a LINE1 & J11.
KB ID: DD2072321
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