Unable to connect to a GalaxyPro Revolution (GPR) Display using the M2Config utility, need to use M4Config
Potential Symptoms
- Unable to communicate using M2Config.
- Computer's IP address settings are correct.
Environment
- Product: GalaxyPro Revolution (GPR)
- Component:
- Control System: M2Config
Cause
- M2Config is not compatible with the GPR models.
Resolution
- Use M4Config to connect to the GPR display. Follow: GalaxyPro: How to connect to the GalaxyPro Revolution (GPR) using M4Config utility? for details on obtaining and connecting with M4Config.
KB ID: 000008284
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