Venus 1500 V4 "encountered an error and needs to close" upon startup, SQL issues
Potential Symptoms
- V1500 encountered an error and needs to close upon startup or after downloading a presentation from sign.
Environment
- Product Family: Software
- Product: Venus 1500 V4, Show Control (Display Studio)
- Component: Nucleus Database
- Control System:
Cause
- Corrupt database
Resolution
- Load the backup database from the Backup folder in Nucleus Server folder.
- If backup file creation date is after the issue began, this file may also be corrupt, may need to wipe the current database, display configurations, and schedules. (Customer will lose all content).
- To create a new Database follow: How do I use the Nucleus Server Database utility to transfer or save a database?, DD1705994
KB ID: DD2026419
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