Show Control System: Display Studio Status Error red, when trying to play newly created button
Potential Symptoms
- Old content will run, but newly created content & buttons will not play and will not show in the queue.
- Status indicator turns from green to red, then back to green and content does not play.
- No other errors present in Display Studio.
- Normal communication to controller from Display Studio.
- Show Control System: Display Studio Status Errors
Environment
- Product: AF-3550, AF-3500, AF-3700, SS, SSL, M3 or VLink 1500 based controller
- Component:
- Control System: Display Studio (SCS)
Cause
- Newly created messages have not been sent over via M3 File Manager.
Resolution
- After creating new content and saving via Content Studio, send the content over to the controller via the M3 File Manager plugin in the lower left hand corner of the main Display Studio software (note: content already on the display will appear in grey, while content that hasn't been sent over will be in white).
KB ID: DD1998494
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