Display Studio will not launch and is stuck on the splash screen.
Topic
- Display Studio will not launch and is stuck on the splash screen.
- A browser window may open up to the website, venus.daktronics.com, prompting for log in.
- All Sport Pro will not be able to access Display Studio tabs.
Environment
- Product: Display Studio, Data Studio Football, Data Studio Hockey, Daktronics hosted Venus Control Suite
- Components: Display Studio
- Control System: Show Control System
Display Studio is linked to the Daktronics hosted Venus Control Suite account.
Steps
- When prompted, log into Daktronics Hosted Venus Control Suite at venus.daktronics.com with a user account that is linked to the location account.
- See A number of browser tabs are open to Venus Control Suite (VCS) login screen on Show Control computers for more information.
- See Venus Accounts: How do I add or create a user in Venus Control Suite? to add users in Venus Control Suite.
KB ID: 000029053
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