Daktronics

MySupport | Home Page Features

Topic

Can Daktronics text me with updates on MySupport?    What are the quick buttons on the Home page for?  Can I view cases, parts orders or service activities?  Where do I find my profile information?

Environment

MySupport
https://login.da​​​​​​​ktronics.com ​​​​​​​

Steps

After logging in to your MySupport page, your landing page will be the Home page. 
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  1. The first thing you may notice is a banner letting you know you can sign up for Text messages.  Just click the link and fill out the information.  For more information on MySupport Text messages, please view How To Opt In To SMS Text Messaging Via MySupport
  2. To the right side of the page are the Quick Buttons.  You can quickly access the areas to Search the Knowledge Base, you can ask a question to your peers by selecting the Ask Community button, you can go directly to the Contact Support page where you can create a new case, or you can Schedule a Support Callback.
  3. You can view Open Cases and Closed Cases. 
  4. You can view Part order activities and Onsite service activities.
  5. You can access the settings for your My Profile.

KB ID: 000025452

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DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

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