Receiving error "The Windows Installer Service could not be accessed." during manual installation of the Microsoft SQL Server Native client, Windows Installer issue.
Potential Symptoms
- When trying to manually install the Microsoft SQL Server Native client receiving error "The Windows Installer Service could not be accessed."
- When trying to manually install the Microsoft SQL Server Native client from Receive error 'An installation package for the product Microsoft SQL Server Native Client cannot be found' when trying to install Microsoft SQL Server 2005, DD2335230 this error occurs.
- - Microsoft SQL Server Native Client Setup -
- "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly install. Contact your support personnel for assistance"
Environment
- Product Family: Software, Control System
- Product:
- Component: Windows 7
- Control System: Venus 1500 (4)
Cause
- The Microsoft Windows Installer is not working properly. This error occurs when trying to install a program that has to use Windows Installer.
- To confirm this is a Microsoft Windows Installer, the customer can try running Windows Updates. If any type of error occurs during Windows Updates, there is a issue with the Windows Installer.
Resolution
- This is not a Daktronics Software error or install error. This is an error with the Windows Installer which is Windows product. The following actions are recommended:
- Work with their own IT/Computer Tech to resolve the Windows Installer issue.
- Install software on a different PC.
- Re-Image the PC/New or Fresh Windows Install. Daktronics will not complete or assist with a computer reimage or reset. An IT resource of the customers choice will need to complete this work.
KB ID: 000009562
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