Can not change price from further distances; Power lines causing interference

Potential Symptoms

  • Limited range when changing prices using the keyfob remote.
  • Unable to change price beyond a very short distance of display.
    • May only be able to change prices when touching antenna of remote to antenna of display.

Environment

  • ProductFuelight: FL-3000, FL-4500, FL-2000, FL-2100, FL-2300, FL-4000, DataMaster: DF-2000, DF-2100, DF-2300, DF-4000
  • Component: Remote, Key Fob, RC-50
  • Control System: FLR-100, FLR-400, FLR3-100, FLR3-400

Cause

  • RF interference from power lines (Power Lines are within 20ft of the Receiver card).

Resolution

  • Move the receiver card further away from the power lines (possibly installed on the bottom sign of the structure).
  • Change key fob frequency

KB ID: DD2519055


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