How do I change a password for Venus 1500 V4?

Question

  • How do I change a password for a user in Venus 1500 V4?

Environment

  • Venus 1500 V4

Answer/Steps

User Security is required to be enabled to perform the below steps. Please follow How do I enable or disable User Security in Venus 1500 v4?, DD2468846 in order to enable or disable user security.

To change a User Password:

  1. Launch Venus 1500 v4.
  2. Enter in the Username and Password.
    • User must have Administrator rights to change a password for other users, Standard Users can only modify their own password.
    • Default Username: administrator
    • Default Password: password
  3. Click on the Orange V Application Menu.
  4. Hover over Configure and click on Users.
    • users.png
  5. From the User Management window, select the Username needing to change the password for and click Change Password....
    • password.png
  6. Enter in Current Password, New Password and Confirm New Password and click Change Password.
    • changepass.png
  7. Exit User Management Window after changes are made.

Note:  If the password to the Main Administrator is lost or forgotten, it does require Software Support to assist in resetting the password and can be reached by calling 1-800-325-8766.

Related Articles:

KB ID: DD2426715


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.