SportApp is not opening. Receiving an error message license has expired.

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Potential Symptoms

  • Basketball SportApp is not opening.
  • Receiving an error message when utilizing the Live Book Software. Error states license has expired or no license found.
    No License Found.png

Environment

  • Product Family: Software and Controllers
  • Product: TriCaster, Live Book, SportApp
  • Components: 
  • Control System: AJT Systems a Division of Daktronics

Cause

  • Some new versions of the apps are requiring a license update.

Resolution

KB ID: DD4545077


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