Blank Display Section: Content not playing to a section, plays test patterns from Nova Star sending box, PIP enabled
Potential Symptoms
Section blanked while playing content during an installation. However, test patterns played to the section.
Environment
- Product: NovaStar Sending Box, NovaLCT
- Component:
- Control System: Market Standard
Cause
- Firmware updates from the sending box selected the PIP option by default
Resolution
- Verify the PIP options are set as desired after firmware updates. The PIP settings can be enabled or disabled via the front panel (VX4S and Vx6S machines).
KB ID: DD4696732
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