How to adjust a display from Serial to Ethernet communication in Venus 1500 V4.
Potential Symptoms
- Unable to connect to the display or No Response errors in Venus.
- Communication equipment has recently been replaced.
Environment
- Product Family: Software, Message Displays
- Product: Venus 1500
- Component:
- Control System: Venus 1500 V4
Cause
- Display communication equipment has changed from Serial to Ethernet.
Resolution
- Click the Orange V application menu and click Configure > Displays.
- Click on the display in Display Management and click on Edit Display.
- Press continue and adjust the communication type from Serial to Ethernet communication and press continue.
- Enter the display IP and click continue.
- Adjust the display name if necessary and click continue.
- Verify Time Zone is correct and click continue.
- Select Finish and retrieve status.
- Verify communication from Venus to the display.
KB ID: DD4636738
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