Display is dim; Light sensor configuration missing or incorrect.
Potential Symptoms
- Display is dim at all hours.
- Peripheral tile missing from the VIP's Web Configuration Utility Dashboard.
- New light sensor installation.
- Light sensor value is 0 or 1 while display is in the sun.
Environment
- Product Family: Message Displays
- Product: GS6
- Component: VIP (light sensor)
- Control System:
Cause
- Light sensor configuration missing or incorrect.
Resolution
- Add or correct light sensor configuration in the VIP web configuration utility. DD3803134 - How to add a light sensor to a VIP-5150.
- Note: Display may be using GPS dimming if the light sensor is not configured or detected. If this is the case, follow: DD2427625 - How to setup GPS dimming on DMP or VIP controlled display and correct location settings.
KB ID: DD4625911
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