Daktronics

SportApp: Headshot Template is squished, Using the wrong headshot

Potential Symptoms

  •  On some templates, the headshot looks squished.

Remote-Support-LIVEBOOK1-20191211152033.png

Environment

  • Product: SportApp
  • Component: Headshots / Insert Graphics
  • Control System: Live Book GFX®

Cause

  • Some templates are made for Action Shots and not headshots. 

Resolution

  1. The Support Document for that package will tell you if the template should use a secondary headshot.AJT Support Document.jpg

  2. Create an action shot for the players and load them into the MAM\ESPN\LeagueAssets\NCAA\ActionShots folder.

    File name must be the same as the normal headshot.

    The file must be 300x711 pixels.

KB ID: DD4590316

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