Unable to change prices on any display in the structure, line to line cable routed incorrectly

Potential Symptoms

  • Unable to change the prices on any display in the structure using the key fob.
  • Holding down any one button on the key fob for 5 seconds will not cause any of the decimals to start blinking.

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-2000, 
  • Component: key fob, driver, line to line cable
  • Control System: FLR-100

Cause

  • A line to line cable is installed incorrectly:
    • The cable is incorrectly connected to the Input jack on the first driver in the signal chain
    • The other end of that same cable is incorrectly connected to the Output jack on the next driver in the signal chain.

Resolution

  • Wire the displays together correctly (cable should connect the Output jack on the first driver in the signal chain to the Input jack on the next driver)

KB ID: DD4585801


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