Daktronics

Venus Control Suite (VCS) Content Studio Configure Sources Reporting a Red Exclamation Point Stating Last Update So Many Days Ago.

Potential Symptoms

  • Venus Control Suite (VCS) Content Studio Configure Sources reporting a red exclamation point stating last update so many days ago.
  • Data showing out of date vs the XML on the direct webpage.
  • XML Tab in VCS Content Studio Configure Sources view shows up to date data to match direct webpage.
  • View Live Data in VCS Content Studio Configure Sources shows out of date data.
  • DMP-8000 player and display show out of date data.

Environment

  • Product Family:  Control System
  • Product:  
  • Component:  
  • Control System:  Venus Control Suite (VCS) local, with VCS Content Studio, and DMP-8000 Player

Cause

  • Two instances of Data Studio are running on the computer after a VCS update.

Resolution

  • Uninstall the previous stand alone instance of Data Studio.  Now Data Studio is packaged with VCS.

KB ID: DD4569009

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