Scoreboard Digit or individual Segment appear dim, Segment in wrong position.

Potential Symptoms

  • Single or multiple scoreboard segments appear dimmer than the rest. 

Environment

  • Product Family: Sports Products
  • Product: Scoreboard
  • Component: Digit
  • Control System:

Cause

  • Horizontal segment was used in a Vertical position. 
  • Vertical segment  was used in a Horizontal position.
  • Though the segments fit in either position, the LEDs don't have the same viewing angle when rotated 90deg causing them to look dimmer when in the wrong orientation. 
  • Below is an example of a scoreboard with incorrect segments. 
    incorrect segment.jpg

Resolution

  • Install correct segment.

For Temporary Operation

  • Horizontal and Vertical segments have the same shape and can be used in any position but will look dimmer when in incorrect position. 

KB ID: DD4279847


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