Daktronics

SportsApp score bug animation plays back slow

Potential Symptoms

  • Livebook score bug animation plays back slow.

Environment

  • Product Family: Software and Controllers
  • Product: Live Book GFX®, SportApp
  • Component: Score bug
  • Control System: AJT Systems a Division of Daktronics

Cause

  • Monitor refresh rate is set to 30hz on the computer. 

Resolution

  • Go to Display Settings and set the monitor refresh rate to 60hz. 
    1. Right click on the computer desktop and select Display Settings.
    2. Click on Display adaptor settings.
    3. In the adaptor settings window select the monitor tab.
    4. Select 60hz if available and apply.
Monitor settings.PNG
  • If 60hz is not available setting then replace the monitor with one that will support 60hz.

KB ID: DD4276045

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