Various blank modules in a section, reset PLR
Potential Symptoms
- Various blank modules in a particular section.
- Complete PLR Section of modules is blank, yet no PLR events present in IDM or system health.
IDM / System Health Event(s)
- Blank modules have Missed Frame and Communication Failure alerts.
Environment
- Product Family: Billboards
- Product: DB-4200, DB-4201
- Component: PLR
- Control System: Venus Control Suite
Cause
- Unknown
Resolution
- Remove power to the PLR that runs that section and reapply power.
- NOTE: If a smartlink is available for use, relay 3 can be cycled remotely
KB ID: DD4268566
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