Top line of pixels not showing on the sign

Potential Symptoms

  • Top 1 or 2 lines of pixels are cut off at the top of sign.
  • Top of number test patterns cut off.
  • Message looks like its shifted up on the display.
  • Alphabet test patterns look like they are overlapping.
  • Module Revision test pattern looks good.

Environment

  • Product Family: Transportation
  • Product: VM-1020, VF-2000, VF-2400
  • Component: VFC, VCB
  • Control System: Vanguard Professional Software

Cause

  • Posting message from the controller cuts off the top line of pixels.
  • Can lines are in wrong ports on the VCB.

Resolution

  • Send the message from Vanguard software instead of direct from the VFC.
  • Swap can lines on VCB.

KB ID: DD4251593


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